River Valley Home Care Inc. has been owned by Rachelle Pariseau since 1998 and many of the employees have stayed the same since then! That’s more than 15 years experience for many of our Nurses, Home Health Aides, Homemakers, and Physical Therapists. With the current turn-over rates in this field, this speaks volumes for what our company believes in with both our employees and clients. This is one of the many reasons we stand apart from other in-home providers. We believe that maintaining our employees allows us to provide the best, most compassionate services to each of our clients. We are able to provide our clients with the same staff week after week ; which has proven to increase the overall health and well being in the people we serve. Life isn’t simply about surviving, but thriving, and we know this better than anyone!
Our promise is to always focus on you or your family member’s abilities and find ways that encourage them in medically safe ways to be as independent and as safe as possible. What our past clients have shown us is that when a person feels confident in the services being provided, they are most likely to advance beyond their current state. We can only imagine what changes must occur with a person when they realize they need assistance with things they were once able to manage on their own. We implore each of our employees to always remember that the client comes first. If there are teaching opportunities that will help give our clients the abilities to manage more than they thought, you can be sure we will take advantage of that!
In order to do this, we pay special attention in the beginning stages of employment. Each applicant goes through a rigorous application process, where our human resources department reviews their credentials. Once they have passed that, we then conduct phone interviews, check references, conduct background checks, and complete an in-person interview. After all of this, if we find that they have both the educational tools and compassion we are looking for in our employees, we move forward with employment! We believe in providing a great working atmosphere for our employees and find the happier they are, the happier our clients will be!
We understand that it isn’t just the elderly that need help. We are able to provide the best care to all ages, genders and medical assistance levels! Whichever service you need, we are able to provide those needs. We also know that each client needs very different services at different levels. By choosing River Valley Home Care, you can be assured that we will provide exactly what you or your family member needs to be safe. Call us today to learn more about why River Valley Home Care is the home care company for you!